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	<title>Comments for Logical Disconnect</title>
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	<link>http://logicaldisconnect.org</link>
	<description>Mostly Misanthropic Memoirs</description>
	<pubDate>Wed, 20 Aug 2008 19:17:05 +0000</pubDate>
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		<title>Comment on Intellectual Activism and Cultural Change by Kevin</title>
		<link>http://logicaldisconnect.org/archives/2008/08/14/intellectual-activism-and-cultural-change/#comment-46892</link>
		<dc:creator>Kevin</dc:creator>
		<pubDate>Fri, 15 Aug 2008 19:03:41 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/?p=862#comment-46892</guid>
		<description>&lt;p&gt;Yeah, it actually hasn't been too terrible.  It seems the stuff I am commenting on isn't sports related so there are typically only a handful of people commenting.  A good example is here:
http://www.philly.com/inquirer/opinion/26945254.html&lt;/p&gt;

&lt;p&gt;Where there is a debate about public housing.&lt;/p&gt;

&lt;p&gt;However, I have seen the nonsense of which you speak and if there are already too many comments, or too many dumb comments, I won't bother.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Yeah, it actually hasn&#8217;t been too terrible.  It seems the stuff I am commenting on isn&#8217;t sports related so there are typically only a handful of people commenting.  A good example is here:
<a href="http://www.philly.com/inquirer/opinion/26945254.html" rel="nofollow">http://www.philly.com/inquirer/opinion/26945254.html</a></p>

<p>Where there is a debate about public housing.</p>

<p>However, I have seen the nonsense of which you speak and if there are already too many comments, or too many dumb comments, I won&#8217;t bother.</p>]]></content:encoded>
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		<title>Comment on Intellectual Activism and Cultural Change by tmc</title>
		<link>http://logicaldisconnect.org/archives/2008/08/14/intellectual-activism-and-cultural-change/#comment-46891</link>
		<dc:creator>tmc</dc:creator>
		<pubDate>Fri, 15 Aug 2008 16:36:57 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/?p=862#comment-46891</guid>
		<description>&lt;p&gt;good luck being heard in the wilderness of the philly.com comments.  Some of the stuff in there is just insane.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>good luck being heard in the wilderness of the philly.com comments.  Some of the stuff in there is just insane.</p>]]></content:encoded>
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		<title>Comment on CavTel outsources customer service to monkeys by Kurt</title>
		<link>http://logicaldisconnect.org/archives/2005/02/25/cavtel-monkeys/#comment-46867</link>
		<dc:creator>Kurt</dc:creator>
		<pubDate>Fri, 18 Jul 2008 15:37:38 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/archives/2005/02/25/cavtel-monkeys/#comment-46867</guid>
		<description>&lt;p&gt;I have had CavTel since 2002 and everything was fine you used to be able to call the tech department and get something fixed or added in a few moments. Well, I lost phone service and DSL on Wednesday, when I got home and called I was put on hold for 43 minutes, then when I finally got someone they had no idea as to what was wrong. Now I have had Phonom serive for 4 yrs and only had one failure and it was corrected quickly. Now after many calls waits I find that they no longer support the service. two days had gone byand now I find that I can switch to their C2 service or just a standard line. Well about 2 months ago FIOS was installed in my area so I have switched back to Verizon for 69.95/month and it will be installed in by Wednesday which is when I could have returned to standard copper service for 66/month Oh and by the way Google mail Sucks!&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>I have had CavTel since 2002 and everything was fine you used to be able to call the tech department and get something fixed or added in a few moments. Well, I lost phone service and DSL on Wednesday, when I got home and called I was put on hold for 43 minutes, then when I finally got someone they had no idea as to what was wrong. Now I have had Phonom serive for 4 yrs and only had one failure and it was corrected quickly. Now after many calls waits I find that they no longer support the service. two days had gone byand now I find that I can switch to their C2 service or just a standard line. Well about 2 months ago FIOS was installed in my area so I have switched back to Verizon for 69.95/month and it will be installed in by Wednesday which is when I could have returned to standard copper service for 66/month Oh and by the way Google mail Sucks!</p>]]></content:encoded>
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		<title>Comment on Coming Soon by Logical Disconnect &#187; Blog Archive &#187; The reason for being</title>
		<link>http://logicaldisconnect.org/archives/2008/06/26/coming-soon/#comment-46856</link>
		<dc:creator>Logical Disconnect &#187; Blog Archive &#187; The reason for being</dc:creator>
		<pubDate>Fri, 27 Jun 2008 04:56:26 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/archives/2008/06/26/coming-soon/#comment-46856</guid>
		<description>&lt;p&gt;[...] &#171; Coming Soon [...]&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>[...] &laquo; Coming Soon [...]</p>]]></content:encoded>
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	<item>
		<title>Comment on CavTel outsources customer service to monkeys by glad to be  gone</title>
		<link>http://logicaldisconnect.org/archives/2005/02/25/cavtel-monkeys/#comment-46811</link>
		<dc:creator>glad to be  gone</dc:creator>
		<pubDate>Sun, 30 Mar 2008 06:48:32 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/archives/2005/02/25/cavtel-monkeys/#comment-46811</guid>
		<description>&lt;p&gt;I am glad that i quit working for that Co.  It actually used to be not so bad.  Now that company is becoming more of a joke.  Yes with just about ANY company customer service is under trained and over abused, but it has become a major issue.  The sad fact is that there were many good employees at Cavtel, the only problem is that they have their hands tied behind their back or have been laid off.  In saving money they laid off most of their business customer service and parts of residential customer care to send it down to Florida where the wages, education, and I swear at times, common sense are much lower than its main office.  Also when the switch happened, they didn't start training the people in FL in prep of the switch.  They just cold switched and it was sink or swim baby with real customer accounts.  What is that crap.  Poor management is what that is.&lt;/p&gt;

&lt;p&gt;Also on the subject of poor management.  The owner of cavtel made a deal so he could purchase a company called Talk America based out of Michigan.  In the deal the owner of Cavtel would step aside and let the owner of TA run Cavtel.  So wait a minute, TA went to crap because its owner was running TA into the ground with poor management and that was affecting profit and the ability to maintain it's equipment.  So Cavtel allows it sellf to be led by same said person just to grab the new customer base and it picks up new, old equipment that runs at lower standards and is not able to meet the standards of Cavtels equip.  Now all of the techs have to learn new, crappy equipment that is in a region dominated by ATT. ATT does weird stuff to the people in that state, constantly screwing with the lines and putting people out of service no matter who they pay their bill to.  It really feels like sabotage on Cavtel and the customer is the one in the middle.&lt;/p&gt;

&lt;p&gt;ALso one other point I would like to bring up in some defense of the company.  When people tell about their horror stories of it taking forever for service to be turned on, that is 4 out of 5 times the fault of Verizon or ATT depending on where you live.  People do not relize that ATT or Verizon are the owners of all the copper lines that run through out their neighborhood.  Not Cavtel, or Vonage, or WOW, or whatever other Telco is offering it self in the region. the only way to escape VZ or ATT is to use a cable company.  Which is usually Comcast.  Which is costly and sucks.  So when people complain about it taking 3 weeks for DSL to be hooked up and the tech doesn't show that is ATT or VZ. If you sign up for VZ dsl it takes, lo and behold 3 weeks with possible missed commitments. how do i know i have VZ DSL.  Also when Cavtel sends ATT or VZ out on a DSL service call. they often report back" dial tone good to customer", that is not what is the problem is.  Continuity and digital signals are.  I personlly would not be surprised if VZ tells it techs that Cavtel customers are not worth the effort because the more angry they are the more likely that they will pay more to have VZ or ATT back.  this is one of the reasons tjhat call times are terrible at Cavtel.  This is just part of the insight of being behind the wall.  Peace Out.&lt;/p&gt;

&lt;p&gt;PS. why is it that a lot of the complaints against Cavtel in other forums are people that have 20 modems, the money to keep bouncing between companies with all the reconnect fees / have 2 HSI connections, or can't spell worth a crap out of the philly ghetto.  Makes me wonder where the average Joe is.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>I am glad that i quit working for that Co.  It actually used to be not so bad.  Now that company is becoming more of a joke.  Yes with just about ANY company customer service is under trained and over abused, but it has become a major issue.  The sad fact is that there were many good employees at Cavtel, the only problem is that they have their hands tied behind their back or have been laid off.  In saving money they laid off most of their business customer service and parts of residential customer care to send it down to Florida where the wages, education, and I swear at times, common sense are much lower than its main office.  Also when the switch happened, they didn&#8217;t start training the people in FL in prep of the switch.  They just cold switched and it was sink or swim baby with real customer accounts.  What is that crap.  Poor management is what that is.</p>

<p>Also on the subject of poor management.  The owner of cavtel made a deal so he could purchase a company called Talk America based out of Michigan.  In the deal the owner of Cavtel would step aside and let the owner of TA run Cavtel.  So wait a minute, TA went to crap because its owner was running TA into the ground with poor management and that was affecting profit and the ability to maintain it&#8217;s equipment.  So Cavtel allows it sellf to be led by same said person just to grab the new customer base and it picks up new, old equipment that runs at lower standards and is not able to meet the standards of Cavtels equip.  Now all of the techs have to learn new, crappy equipment that is in a region dominated by ATT. ATT does weird stuff to the people in that state, constantly screwing with the lines and putting people out of service no matter who they pay their bill to.  It really feels like sabotage on Cavtel and the customer is the one in the middle.</p>

<p>ALso one other point I would like to bring up in some defense of the company.  When people tell about their horror stories of it taking forever for service to be turned on, that is 4 out of 5 times the fault of Verizon or ATT depending on where you live.  People do not relize that ATT or Verizon are the owners of all the copper lines that run through out their neighborhood.  Not Cavtel, or Vonage, or WOW, or whatever other Telco is offering it self in the region. the only way to escape VZ or ATT is to use a cable company.  Which is usually Comcast.  Which is costly and sucks.  So when people complain about it taking 3 weeks for DSL to be hooked up and the tech doesn&#8217;t show that is ATT or VZ. If you sign up for VZ dsl it takes, lo and behold 3 weeks with possible missed commitments. how do i know i have VZ DSL.  Also when Cavtel sends ATT or VZ out on a DSL service call. they often report back&#8221; dial tone good to customer&#8221;, that is not what is the problem is.  Continuity and digital signals are.  I personlly would not be surprised if VZ tells it techs that Cavtel customers are not worth the effort because the more angry they are the more likely that they will pay more to have VZ or ATT back.  this is one of the reasons tjhat call times are terrible at Cavtel.  This is just part of the insight of being behind the wall.  Peace Out.</p>

<p>PS. why is it that a lot of the complaints against Cavtel in other forums are people that have 20 modems, the money to keep bouncing between companies with all the reconnect fees / have 2 HSI connections, or can&#8217;t spell worth a crap out of the philly ghetto.  Makes me wonder where the average Joe is.</p>]]></content:encoded>
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		<title>Comment on Future hall of famer by Michelle</title>
		<link>http://logicaldisconnect.org/archives/2008/03/06/future-hall-of-famer/#comment-46798</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Fri, 07 Mar 2008 14:23:13 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/archives/2008/03/06/future-hall-of-famer/#comment-46798</guid>
		<description>&lt;p&gt;HAPPY BIRTHDAY, KEVIN!!!!!!!!!!  I LOVE YOU!!!!!!!!!!!!!!!  I hope you have a great day.  I consider today to be my lucky day because it gave me the most wonderful person that I know, even if I wasn't there when you arrived!  Enjoy your day Swetheart; you deserve it!  I love you Kevin!&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>HAPPY BIRTHDAY, KEVIN!!!!!!!!!!  I LOVE YOU!!!!!!!!!!!!!!!  I hope you have a great day.  I consider today to be my lucky day because it gave me the most wonderful person that I know, even if I wasn&#8217;t there when you arrived!  Enjoy your day Swetheart; you deserve it!  I love you Kevin!</p>]]></content:encoded>
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		<title>Comment on Christmasy Goodness by Michelle</title>
		<link>http://logicaldisconnect.org/archives/2007/12/14/christmasy-goodness/#comment-46766</link>
		<dc:creator>Michelle</dc:creator>
		<pubDate>Sat, 15 Dec 2007 02:47:24 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/archives/2007/12/14/christmasy-goodness/#comment-46766</guid>
		<description>&lt;p&gt;I'm surprised it was intact when I returned home!!!  I love you!&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>I&#8217;m surprised it was intact when I returned home!!!  I love you!</p>]]></content:encoded>
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		<title>Comment on Success by Kevin</title>
		<link>http://logicaldisconnect.org/archives/2007/10/08/success/#comment-46687</link>
		<dc:creator>Kevin</dc:creator>
		<pubDate>Mon, 08 Oct 2007 15:46:55 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/archives/2007/10/08/success/#comment-46687</guid>
		<description>&lt;p&gt;Just be careful what it is you are trying to get.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Just be careful what it is you are trying to get.</p>]]></content:encoded>
	</item>
	<item>
		<title>Comment on Real McAllister Justis by Kevin</title>
		<link>http://logicaldisconnect.org/archives/2007/08/26/real-mcallister-justis/#comment-46657</link>
		<dc:creator>Kevin</dc:creator>
		<pubDate>Mon, 27 Aug 2007 16:59:06 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/archives/2007/08/26/real-mcallister-justis/#comment-46657</guid>
		<description>&lt;p&gt;Also it was in response to some nonsense about Vick.  So they issued Vick some McAllister, Justis.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>Also it was in response to some nonsense about Vick.  So they issued Vick some McAllister, Justis.</p>]]></content:encoded>
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		<title>Comment on Real McAllister Justis by tmc</title>
		<link>http://logicaldisconnect.org/archives/2007/08/26/real-mcallister-justis/#comment-46656</link>
		<dc:creator>tmc</dc:creator>
		<pubDate>Mon, 27 Aug 2007 15:11:41 +0000</pubDate>
		<guid isPermaLink="false">http://logicaldisconnect.org/archives/2007/08/26/real-mcallister-justis/#comment-46656</guid>
		<description>&lt;p&gt;That is probably the awesomest thing of all time.&lt;/p&gt;
</description>
		<content:encoded><![CDATA[<p>That is probably the awesomest thing of all time.</p>]]></content:encoded>
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